FAQ
No Account Found Message: If you click on forgot password, enter in your email, and get the red pop-up “No Account Found” either you do not have an account ...
Thu, 18 Apr, 2024 at 11:36 AM
Q. Why can't I open Assessments or Documents? A. Browser pop-ups may be blocked.
Tue, 3 Aug, 2021 at 9:24 AM
Q. Why is EmpowOR is running very slow on my computer only? It seems to be running fine on other computers. A. If you can narrow it down to a ...
Tue, 3 Aug, 2021 at 1:09 PM
Q. How do I add something to a drop-down list? A. The drop-down lists are managed list items in empowOR and are built by your EmpowOR Administrator. Sub...
Tue, 3 Aug, 2021 at 1:40 PM
Q. How can I change referral emails? A. The referral emails are managed by your EmpowOR Administrator. Please submit a ticket to your EmpowOR Administra...
Tue, 3 Aug, 2021 at 1:38 PM
Q. I am missing a document from a household. Is there a way to retrieve it? A. If the Participant was ever in another household, it is possible that the...
Tue, 3 Aug, 2021 at 2:05 PM
Q. Can I print an Income Snapshot? A. Income Snapshot has a quick report. See Quick Reports
Tue, 3 Aug, 2021 at 2:12 PM
Q. Why I'm getting an error when I try to add a new Income Snapshot? A. Usually, it's a bad address. Go back to the Household Basic In...
Wed, 4 Aug, 2021 at 8:37 AM
Q. How come it says "N/A" for the address when there is an address entered for the Household? A. Recently added Privacy Tags to the a...
Wed, 4 Aug, 2021 at 9:05 AM
Q. How do I print a plan for a Client? A. Plans has a quick report. See Quick Reports
Wed, 4 Aug, 2021 at 9:12 AM