Use this option if you can't get into empowOR or you are a new user. I recommend that you go to the portal:
https://portal.empoworbycsst.com
Then hit the “Forgot Password” link, which will send you an email where you can enter a password you will remember.
If you can get into empowOR, go to the top right of the page and click on the down arrow next to your name. Go to My Info, then look for "Actions". the drop-down will allow you to change your password and picture.
Please Note: We take our responsibility seriously to keep our client’s information safe. Passwords must not contain your account name or parts of your full name that exceed two consecutive characters. The password can not contain your, FIRST NAME, or LAST NAME in the password. - Should it already be the case, then you will be required to reset your password.- You can't reuse the same password when forced to reset * Passwords are required to be at least 15 characters in length, one number, and one symbol. You will be forced to reset your password every 45 days.
Password Lockout - If you try to log into empowOR with an incorrect password more than 3 times, you will be locked out. Your empowOR Administrator can go into your Staff record and unlock it.